Shipping policy

We ship to the countries listed on our Shipping page. The products are made and shipped by our suppliers, from their warehouses in China.

Each product page shows estimated delivery dates before you pay; most orders arrive in 2 to 3 weeks. Shipping costs are shown in the cart and at checkout, before you confirm your order. An order with several products may arrive in several parcels, each with its own tracking.

When your order ships, you receive an email with its tracking number. You can also follow it on our Track your order page.

For deliveries outside the European Union, import duties or taxes may be charged on delivery; they are payable by you.

If your order is not delivered by the latest date announced, you can ask us to deliver within a reasonable additional period. If it still isn't delivered, you can cancel the order and you will be refunded within 14 days.