FAQ

How long does delivery take?

2 to 3 weeks for most orders. The estimated dates are on every product page, before you pay. See Shipping.

Which countries do you ship to?

19 countries, listed on the Shipping page.

How much is shipping?

Free from €45 (or the equivalent in your currency). Below that, tracked shipping costs €3.90. You see the exact amount in your cart before you pay.

How do the sizes fit?

Our clothes use Asian sizing, which runs small. Check the size guide in the product photos; we recommend taking one size up.

Can I track my order?

Yes. You receive a tracking number by email as soon as your order ships, and you can follow your parcel on our Track your order page.

Can I change or cancel my order?

Write to us as soon as possible. Orders are passed on to the supplier the same day, so changes are only possible before that.

How can I pay?

With the payment methods shown at checkout, through Shopify's secure checkout.

What about returns?

Everything is explained on our Returns page.