60-day Moneyback Guarantee
60-Day Return Policy – Bubu & Dudu House
At Bubu & Dudu House, we are committed to providing high-quality products and ensuring customer satisfaction. If you're not fully satisfied with your purchase, you may return it within 60 days of the original purchase date. Please review the details below for a smooth and hassle-free return process.
📌 Eligibility for Returns
To qualify for a return, your item must:
✅ Be unused, in its original condition, and in the same packaging as received
✅ Have all original tags and labels attached
❌ Items not in their original condition, damaged, or missing parts (not due to our error) will not be eligible for a return
🔄 How to Initiate a Return
1️⃣ Contact our customer service team at 📧 dudububushop@gmail.com to notify us of your return request.
2️⃣ Provide the following details:
- Order number
- Item(s) you wish to return
- Reason for the return
3️⃣ Receive confirmation & instructions from our team.
4️⃣ Securely package the item to prevent damage during transit.
🚚 Return Shipping Information
📦 Return Shipping Costs: The buyer is responsible for return shipping costs. Shipping fees are non-refundable.
✅ We recommend using a trackable shipping service or purchasing shipping insurance to ensure the safe return of your item.
❌ We cannot guarantee receipt of returns without tracking confirmation.
💳 Refund Process
🔄 Once your return is received and inspected, we will send you an email notification regarding the status of your refund.
✅ If approved, your refund will be processed, and a credit will be issued to your original payment method within a reasonable timeframe.
❌ If rejected, you will be notified with the reason for denial.
🔄 Exchanges
We do not offer exchanges at this time. If you wish to exchange an item, please initiate a return and place a new order for the desired product.
🛠 Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at 📧 dudububushop@gmail.com with:
✅ Your order number
✅ A photo or video of the damaged item
We will provide instructions for a replacement or return.
📞 Contact Us
If you have any questions about our 60-Day Return Policy or need further assistance, feel free to contact our support team at:
📧 dudububushop@gmail.com
🔹 Shop with confidence at Bubu & Dudu House! Thank you for being a valued customer. 💕
🛍 Shop now at: bubududuhouse.com
📝 Note: This return policy may require modifications to comply with legal requirements in different regions. It is advisable to consult a legal professional for compliance.